Personalization is a hallmark of online marketing and savvy retailers like H&M are bringing it to the ​brick & mortar with modern technology.

H&M uses data and AI at its Times Square flagship store which has voice-activated mirrors created by Microsoft and a pair of Stockholm-based agencies. Look at the mirror long enough and facial recognition “wakes it up,” offering personalized style advice, as well as QR code-activated discounts and selfie opportunities.

This tech unit lets consumers customize their own shopping experiences and have fun through this experience.

#Personalization #AI #H&M #Microsoft